{"id":6670,"date":"2021-12-02T20:52:49","date_gmt":"2021-12-02T20:52:49","guid":{"rendered":"https:\/\/www.luksicscholars.org\/?post_type=ls-event&p=6670"},"modified":"2021-12-02T20:52:49","modified_gmt":"2021-12-02T20:52:49","slug":"mit-smr-designing-a-tailored-online-delivery-strategy","status":"publish","type":"ls-event","link":"https:\/\/luksicscholars.org\/en\/event\/mit-smr-designing-a-tailored-online-delivery-strategy\/","title":{"rendered":"MIT SMR \u2014 Designing a Tailored Online Delivery Strategy"},"content":{"rendered":"\n

However, is speed really the most important factor? Pedro Amorim and Nicole DeHoratius, authors of \u201cOnline Shoppers Don\u2019t Always Care About Faster Delivery,\u201d offer research that suggests speed is only one dimension of delivery performance that matters to today\u2019s consumers. Please join Professor Amorim as he presents their findings and offers suggestions for designing an optimal online delivery strategy for online orders.<\/span><\/p>\n\n\n\n

In this webinar, you\u2019ll learn:<\/p>\n\n\n\n

\u2022 How to utilize your existing data to identify customer delivery preferences.<\/p>\n\n\n\n

\u2022 How to identify customers\u2019 willingness to pay for key delivery attributes.<\/p>\n\n\n\n

\u2022 How to drive customer loyalty through delivery service offerings.<\/p>\n\n\n\n

\u2022 The importance of strategic alignment between your delivery network and customer preferences.<\/p>\n\n\n\n

If you\u2019re unable to attend live, still register! MIT will send you the on-demand recording. Certificates of completion are available after the webinar for a small fee.<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Timezone: EST<\/p>\n

How we shop has been forever changed by the COVID-19 pandemic. Retailers across the world are trying to figure out how to best serve the online consumer. For most, that means faster delivery; the speed with which retailers are able to deliver the goods has been synonymous with quality service.<\/p>\n","protected":false,"has_excerpt":true},"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","class_list":["post-6670","ls-event","type-ls-event","status-publish","hentry"],"acf":{"date_start":"2021-12-09 11:00:00","date_end":"2021-12-09 12:00:00","timezone":"EST - Eastern Standard Time (GMT-5:00)","list_description":"","event_type":"virtual","organized_by":"MIT SMR","organized_by_url":"https:\/\/sloanreview.mit.edu\/","is_private":false,"attendance_instructions":"Registration is requested. 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